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Last Updated: April 01, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Template.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to T.J. Ware Maintenance o/a Hy-Grade Steel Roofing System, 2 Airpark Drive. Guelph, ON N1L 1B2.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Ontario, Canada

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Hy-Grade Steel Roofing System, accessible from www.hygraderoofing.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, Postal code, City

Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Use of Cookies by Free Privacy Policy.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@hygraderoofing.com

By phone number: 1-855-494-7233

By mail: 2 Airpark Drive. Guelph, ON N1L 1B2

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Locations

Head Office

  • 2 Airpark Place
    Guelph, Ontario N1L 1B2
  • Monday – Thursday
    7:00 am – 4:30 pm
    Friday
    7:00 am – 1:30 pm

Showroom

  • 2626 Ego Sideroad
    Orillia, Ontario L3V 6H3
  • Monday and Friday
    10:00 am – 4:00 pm
    Saturday
    9:00 am – 12:00 pm

Contact Us

  • (519) 836-8170
  • 1 (855) 494-7233 (toll free)
  • (519) 837-2228 (Fax)
  • sales@hygraderoofing.com
  • Facebook
  • Twitter
  • Instagram

Useful Links

  • About Us
  • Careers
  • Warranty
  • Contact Us

Roof Visualizer

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Try Our Roof Visualizer

© 2023 Hy-Grade Steel Roofing. All Rights Reserved.

Sitemap | Accessibility | Privacy Policy

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Maurick (Mick) Everleigh, Sheet Metal Fabricator

Introducing Maurick “Mick” Everleigh, our incredible Steel Technician who joined Hy-Grade in 2015. Mick lives by the motto “work hard, play hard” and brings that dynamic spirit to everything he does.

During the workday, Mick gives his all, ensuring the highest quality steelwork with meticulous attention to detail. But when the clock strikes the end of the day, Mick knows how to unwind. His unique routine involves heading straight for a well-deserved restful sleep to recharge for the next adventure. On weekends, Mick fully embraces the “play hard” part of his motto. He’s an avid outdoor enthusiast who finds joy in hiking, skating, biking, and fishing. Exploring nature’s beauty, gliding on ice, pedaling through scenic trails, and casting a line into serene waters are his preferred ways to recharge and connect with the world around him.

Mick’s dedication to his craft and his passion for outdoor activities make him an invaluable member of our team. His infectious energy and zest for life inspire those around him. We’re incredibly fortunate to have Mick as part of the Hy-Grade family, ensuring our steelwork is top-notch while embracing the adventures that await outside of work.

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Paul Wolffe, Maintenance

Let’s meet Paul Wolffe, our go-to guy for maintenance here at Hy-Grade! Paul joined our team back in 2016 and brings a wealth of experience as a licensed millwright since the 1990s. When it comes to fixing things, Paul is the man with a plan! Born and raised in the vibrant city of Kitchener, Ontario, Paul has always been a proud local. He knows the ins and outs of the area like the back of his hand and loves being part of the community. You’ll often find him sharing stories and recommendations about the best spots in town.

Now, let’s talk about Paul’s motto: “Equine and canine reign supreme! The rest can serve mankind.” That’s right, Paul has a deep appreciation for our four-legged friends. Whether it’s horses or dogs, he believes they bring so much joy and loyalty to our lives. You can always count on Paul to share interesting facts and anecdotes about our furry companions.

And here’s a fun fact about Paul – he’s had his iconic handlebar mustache since he was just 15 years old! It’s become his signature look and a conversation starter wherever he goes. It’s a testament to his timeless style and dedication to keeping traditions alive.

Paul’s expertise, love for animals, and distinctive mustache make him a valued member of our team. We’re lucky to have him on board, ready to tackle any maintenance challenge that comes our way!

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James Heaslip, Service Technician

TBD

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Katarina Borrias-Spitzig, Office Assistant

Meet Katarina Borrias-Spitzig, the lively and passionate Office Assistant at Hy-Grade! Hired in 2020, she’s quickly become a valued member of the team, working in both Marketing and Accounting departments. Did you know that Katarina is working towards her Bachelor of Accounting at Brock University, and is set to graduate in 2023? She’s a talented and driven individual, that’s for sure!

Katarina is a true local, having lived in Cambridge her entire life. When she’s not busy with her studies or working hard at Hy-Grade, you can find her exploring the great outdoors with her two adorable puppies. And if you’re lucky, she might even show you a picture of her hedgehog named Snuffles! Katarina is also recently engaged to her high school sweetheart, which has been keeping her quite busy with wedding planning.

With her friendly personality and can-do attitude, Katarina is always ready to lend a helping hand and brighten up your day.

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Richard Copeland, Production Manager

TBD

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Austin Altamirano, Production Technician

TBD

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Paola Hernandez-Soto, Marketing Manager

TBD

Bio

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Tanya Lea, Digital Marketing Manager

Meet Tanya Lea, the newest addition to Hy-Grade’s team as a Digital Marketing Manager! Tanya has had an impressive 25-year career in marketing and customer service. She’s always had a passion for understanding customers’ needs and using creative ways to meet them.

But that’s not all – Tanya is a die-hard NFL addict! She’s on a mission to attend games of all 32 teams in her lifetime, and so far, she’s been to 18 stadiums. Tanya can’t get enough of the excitement of game day!

When she’s not busy watching football or working, Tanya’s fostering dogs and helping to train them before they find their forever homes. It’s her way of giving back to her furry friends, and she finds it incredibly rewarding. Tanya has always loved animals and even has two pet rabbits at home. And yes, her rabbits like dogs!

We’re thrilled to have Tanya as part of the Hy-Grade family and can’t wait to see what she’ll bring to the team!

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Carin Brown, Administrative Assistant

Meet Carin Brown, the administrative assistant with a passion for hiking and roofing! Hired in 2022, Carin brings her years of experience in the financial sector to Hy-Grade, where she now manages administrative tasks with ease. When she’s not busy at work, you can find Carin exploring the surrounding trails with her dog and cat in tow. With two adult children and eight grandkids, Carin’s got plenty of love to go around and she enjoys spending time with her family whenever she can.

Now, let’s talk about Carin’s interesting hobby. You might be surprised to learn that she enjoys looking at roofs on homes! That’s right, Carin has a keen eye for roofing and loves to admire the craftsmanship and style of different rooftops. Who knew that such an everyday thing could be so fascinating? Maybe she’s onto something, and we should all take a closer look at the roofs above our heads. All we know is that Carin’s passion for roofing is as strong as her love for her morning cup of coffee.

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Jennifer Parry, Accounting Assistant

Jennifer Parry has been a valued member of our team since 2012, serving as an Accounting Assistant. Known for her kind-hearted and empathic nature, Jennifer is a soft-spoken but passionate individual who always goes the extra mile for her colleagues.

When she’s not busy crunching numbers, Jennifer’s obsession with penguins takes over. She loves everything about them, from their adorable waddles to their cute little tuxedo-like feathers. In fact, she’s been known to keep a small penguin figurine on her desk for inspiration.In addition to her love for penguins, Jennifer has a fondness for all things Coca Cola. She collects everything from vintage bottles to limited edition cans, and her desk is adorned with various Coca Cola-themed trinkets.

Jennifer’s unique combination of a big heart, a passion for penguins, and a love for Coca Cola makes her an invaluable member of our team. We’re lucky to have her on board as an Accounting Assistant and look forward to her continued contributions to our company.

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Ryan Anderson, Delivery Driver

Ryan Anderson is more than just a delivery driver at Hy-Grade. He’s a talented musician who loves to play guitar whenever he has a chance. Ryan is also a devoted family man and has a wife and one child that he adores.

Before working at Hy-Grade, Ryan spent some time working in a tattoo shop, where he even tattooed himself. He’s an artist at heart and is always looking for new ways to express his creativity. One of his current projects is teaching himself about the benefits of artificial intelligence and how it can be used to enhance his art.

Ryan’s outgoing and lively personality is contagious, and he never fails to bring energy and excitement to any room he enters. It’s no wonder that he’s such a popular member of the Hy-Grade team!

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Lukas Ramsdale, Service Manager

Lukas Ramsdale is the man in charge when it comes to service at Hy-Grade Steel Roofing. As the Service Manager, he’s the go-to guy for any issues or concerns with your roof. When he’s not hard at work, he’s enjoying his newlywed bliss with his wife and their newborn son. And yes, he’s not getting much sleep these days due to the little one, but he’s still giving his all at work.

When he does have some free time, Lukas loves to golf. He’s always up for a round, rain or shine. He’s also quite the sandwich-making connoisseur, which means he knows how to stack his bread just right. But don’t ask him the colours of the cold cuts – he’s colourblind, and he’ll be the first to admit that he sometimes gets them mixed up. Nevertheless, he doesn’t let that slow him down as Sandwich King and being the best Service Manager he can be.

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Ryan Ware, Chief Executive Officer

Meet the man who’s been with Hy-Grade since forever: Ryan Ware. As the Chief Executive Officer, he’s come a long way since his days of sweeping the floors and making coffee. Being the son of the owner has given Ryan a unique perspective on the company, and he’s dedicated to maintaining its reputation for quality and excellence.

When Ryan’s not running the show, you’ll find him spending time with his family. He’s got a lovely wife and two adorable kids who keep him on his toes. Ryan’s a big fan of the great outdoors, and he loves nothing more than exploring the waterways of Ontario on a canoe trip with his family. In fact, they make it an annual tradition to spend Thanksgiving in Algonquin Park, enjoying the fall colours and the crisp autumn air.

Ryan’s always been a hands-on kind of guy, and that hasn’t changed now that he’s at the top of the ladder. He’s proud to have worked every job at Hy-Grade, from sales to installation, and he’s not afraid to get his hands dirty when needed. So whether you’re a long-time customer or a new face, rest assured that Ryan and the entire Hy-Grade team are committed to providing you with the best service and products around.

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Kwaku Sarpong, Service Technician

Meet Kwaku Sarpong, our Service Technician and resident Wednesday-born chief! Nicknamed “young chief,” Kwaku brings a lighthearted and jovial attitude to the job. He loves to joke around, so don’t be surprised if you hear some playful banter during his visit.

While he may have a playful side, Kwaku is also a skilled and dedicated Service Technician. He joined the Hy-Grade Steel Roofing team in 2022, and since then, he has been an integral part of ensuring our customers receive the highest quality service. Kwaku is always ready to go above and beyond for our clients and is committed to ensuring their satisfaction.

Outside of work, Kwaku enjoys spending time with his family and friends. As a self-proclaimed flat-earther (yes, they still exist!), he has some interesting theories about the world around us, but he always keeps an open mind and is eager to learn from others. Whether he’s at work or play, Kwaku is always ready to take on a new challenge with a smile on his face and a positive attitude.

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Scott Millar, Delivery Driver

Scott Millar has been delivering our steel roofing with precision since 2008. When he’s not on the road, he’s probably coaching one of his kids’ sports teams. As a proud father of three, Scott is always on the go. His dedication to his children doesn’t stop on the field or in the carpool lane.

Scott loves nothing more than being at home, hanging out with his family, and cheering on his beloved Leafs. After years of disappointment, he was over the moon when they finally made it through the first round of playoffs. It’s the little things, right? When Scott’s not delivering steel roofing or coaching his kids, you can probably find him at home grilling up something delicious for his family. He takes his food seriously and enjoys trying out new recipes in the kitchen.

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Bryan Sibbilin, Roofing Trainer

Meet Bryan, our in-house trainer who is passionate about two things: roofing and pizza! He’s been with us since 2008 when he started as an installer and has since become our go-to guy for training our new installers since 2019.

When he’s not teaching others the tricks of the trade, Bryan can be found spoiling his French Bulldog – his fur baby and the apple of his eye. He loves taking his pup on long walks and giving him all the attention he can handle. When it comes to sports, Bryan is a die-hard fan of the Dallas Cowboys. He’s been cheering them on since he was a kid and still gets just as excited about the games as he did back then.

And finally, the thing that gets Bryan through the day? Pizza. He could eat it for breakfast, lunch, and dinner if he could! So if you’re looking to bribe him, now you know how. Just make sure it’s the good stuff – none of that frozen grocery store pizza will do!

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Dawnne Fiorillo, Administrative Assistant

Meet Dawnne Fiorillo, our resident Administrative Assistant and Guelph native! She’s been with Hy-Grade Steel Roofing since 2023 and we couldn’t be happier to have her on our team. When she’s not helping the office run like a well-oiled machine, you can find her hanging out with her husband, catching up on their favorite movies and unwinding from the day.

Dawnne’s background is as diverse as her personality – she used to work in the hotel industry before joining us. We’re so glad she made the switch because she brings so much quirkiness to the table! Her lighthearted personality is contagious and helps keep the office upbeat and lively.

She’s not afraid to admit that she’s a little clumsy, but that just adds to her charm. Welcome to the team, Dawnne!

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Kaysha Lopez, Human Resources Administrator

Kaysha Lopez is the Human Resources Administrator at Hy-Grade Steel Roofing. She joined us in 2023 and has quickly become an invaluable member of our team. As a mother of two beautiful daughters, Kaysha understands the importance of balancing work and family life. She brings a level of empathy and compassion to her role that is greatly appreciated by everyone who interacts with her.

Kaysha has a passion for reading and can often be found with her nose in a book during her downtime. She also has a love for travel and spent time teaching English in Honduras, which she found to be an incredibly rewarding experience.

As a self-proclaimed tea aficionado, Kaysha enjoys exploring new blends and learning about the health benefits of different types of tea. Her attention to detail and willingness to go above and beyond make her a great asset to the Hy-Grade team.

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Rhonda Chuhran, Roofing Consultant

Meet Rhonda Chuhran, our Sales Representative with more energy than a room full of seven-year-olds. With seven kids and eight grandkids, Rhonda’s got youth on her side and a personality to match. She’s a true firecracker, with a contagious energy that can turn any sales meeting into a party.

When she’s not out closing deals and making new connections, Rhonda loves spending time with her family and volunteer work. Her Church is a huge part of her life as is hosting get togethers with her many lifelong friends. Her youthful spirit is an inspiration to us all, and we’re lucky to have her on our team.

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Matt Snider, Project Coordinator

Meet Matt Snider, one of our star employees who has been with us since 2018. Matt brings 20 years of experience in the roofing industry to his role as Project Coordinator, and has worked on all types of roofs from flat to steel.

When he’s not working, Matt enjoys spending time with his family – he’s a proud husband to Sarah and a dad to two beautiful children, Evan and Hailey. Interestingly, Matt and all of his siblings were born on the first of the month, adding a fun twist to their birthdays! Matt’s also got some pretty awesome lifelong friendships going on! He’s still tight with four buddies from his kindergarten days, and they’ve got some epic stories to share. Matt’s strong relationships with both family and friends reflect his loyalty and commitment, qualities that make him an asset to our team.

We’re fortunate to have Matt on board as a Project Coordinator, and look forward to his continued success and contributions to our company.

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Guy Letellier, Sales Coordinator

Guy Letellier joined our team in 2022 as a Sales Coordinator, bringing with him a never-give-up attitude reflected in his long sales career.

When Guy isn’t at work, he loves to indulge his passion for fast cars. In fact, he’s been known to spend weekends tinkering with engines and attending car shows. But Guy’s interests don’t stop there – he’s also an accomplished drag performer who once (accidentally) won an impromptu drag dress-up competition and earned the nickname “Lucky Legs”.

Guy’s combination of dedication to family, a can-do attitude, and a fun-loving spirit makes him an excellent addition to our team. We’re proud to have him on board as a Sales Coordinator and excited to see what he’ll achieve in the future.

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Tom Ware, Owner and President

Tom Ware is the Owner and President of our company, which he started in 1988. He began his journey as a franchisee and later bought the company outright, dedicating himself to improving the entire roofing system.

Before entering the roofing industry, Tom spent 15 years as a butcher, honing his work ethic and attention to detail. He brings that same level of dedication and focus to his role as the founder of our company.

Outside of work, Tom is an avid outdoorsman and loves to spend his time canoeing, hiking, biking, and camping. His love for nature is reflected in his commitment to sustainable roofing practices and environmentally friendly solutions.

Thanks to Tom’s vision, our company has grown to become a leader in the roofing industry. We’re proud to continue his legacy of excellence and innovation, and we’re grateful for the values he instilled in us from the very beginning.

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J.P. Woodburn, Roofing Consultant

JP Woodburn is a roofing consultant who joined our team in 2023. With over 30 years of experience in residential construction, JP is an expert in the field. He started as a house framer and worked his way up to site supervisor, specializing in renovations.

As a native landowner, JP has a deep appreciation for the outdoors and loves to spend his free time fishing, hunting, and exploring nature. He’s also a huge sports fan, following his favorite teams religiously and even playing in local leagues when he has the chance.

JP’s vast knowledge of residential construction and his passion for the outdoors make him a valuable member of our team. We’re thrilled to have him on board and excited to see what he’ll achieve in his role as a Roofing Consultant.

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Jim Bradley, Roofing Consultant

TBD

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Trevor Ritchie, Roofing Consultant

Details to come

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Andrew Fraser, Roofing Consultant

Andrew Fraser is a roofing consultant who joined our team in 2023. He attended the University of Toronto, where he honed his analytical and problem-solving skills.

Andrew’s been immersed in the roofing industry for almost two decades now. His wealth of expertise and hands-on experience make him an exceptional asset to our team as a sales consultant.

In his free time, Andrew is a proud owner of three standard poodles, which keep him busy and active. When he’s not walking his furry friends, he’s often out exploring new hiking trails or discovering new restaurants and cafes. Andrew’s passion for community involvement has led him to run for Mayor of Stratford. While he may not have won the race, his dedication and commitment to his community have made him a respected and valued member of the Stratford community.

With his expertise in roofing, passion for problem-solving, and dedication to his community, Andrew is a valuable addition to our team. We’re excited to see what he’ll accomplish in his role as a roofing consultant in the years to come.

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Linda McCleery, Roofing Consultant

Say hello to Linda McCleery, our Sales Representative and resident firecracker. Linda’s been a major part of the Hy-Grade team since 2003. With her magnetic personality, Linda loves nothing more than meeting new people and adding them to her long list of amazing customers – and trust us, that list is impressive! She’s our top sales rep for a reason – her energy is contagious and her dedication is unmatched. When she’s not out closing deals, Linda can be found living her best life in Bruce County, where she’s an active member of the community and loves attending Church. With her unstoppable spirit and endless charm, Linda is a true gem and we’re lucky to have her on our team.

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Steve Bakker, Roofing Consultant

Steve Bakker is a Roofing Consultant who’s been with our company since 2008. Outside of work, Steve is a family man who also runs his own dairy farm. Despite his busy schedule, he always makes time for his favorite hockey team, the Ottawa Senators.

What sets Steve apart is his down-to-earth personality and easy-going nature. He’s the type of guy who you can strike up a conversation with and immediately feel comfortable around. When Steve is in charge of a project, you know it will be done with diligence and care, because that’s just the kind of person he is. We’re lucky to have Steve on our team, and we look forward to working with him for many years to come.

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Ted Glauser, Roofing Consultant

Say hello to Ted Glauser, our expert Roofing Consultant and self-proclaimed foodie. Ted joined our team in 2022, bringing with him years of experience helping eco-minded farmers produce quality nutrient-rich food. And get this – he grew up on a dairy farm himself! When he’s not up on a roof, Ted can be found in the kitchen whipping up a delicious meal (although he’ll be the first to tell you he loves to eat more than he loves to cook). He’s also a family man at heart and loves spending time with his wife, kids, and grandkids. Ted, we’re lucky to have you on our team!

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Glenn Cross, Sales Manager

Meet Glenn Cross, our Sales Manager since 2014. Glenn has been in the selling game for a long time, having owned his own bike shop when he was just 25 years old. He’s also a devoted family man, married with two awesome sons who probably get their love for hot rods and music from their dad.

Speaking of hot, Glenn is a self-proclaimed foodie who’s always on the hunt for the next big thing in the culinary world. He also enjoys long walks on the beach, but we won’t hold it against him that we’re not exactly near the coast. When he’s not out and about, you can find Glenn in his happy place – his wood shop, where he crafts beautiful pieces with precision and care. Glenn is a man who likes things in order, and chaos is definitely not his cup of tea.

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Wayne Shusta, Chief Operating Officer

Allow me to introduce you to the legend of our company, Chief Operating Officer, Wayne Shutsa. Wayne’s been with us since the dawn of time – okay, since 1993 – and rumor has it, he was so committed to his job that he actually came with the building! With over 40 years of marriage, Wayne’s seen it all, but still manages to be a family man at heart with three grandkids that he loves more than anything.

Although he’s not the most experienced globetrotter, Wayne can brag about one thing – his honeymoon in the Bahamas, which he still reminisces about like it was yesterday. With his charming personality and unwavering commitment to our company, Wayne is truly a gem in our organization. We’re so lucky to have him, even if we’re not entirely sure how he got here in the first place.

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Kevin Culhane, Roofing Consultant

Kevin Culhane is a roofing consultant who joined our team in 2023. Before joining our team, Kevin worked in the banking industry, and he also served as an executive director of a not-for-profit organization. Over the past decade, Kevin has been an active member of several boards of directors.

In his free time, Kevin is a sports lover who enjoys watching games, even more than playing these days. He’s always up for a conversation about the latest game, and he loves to share his insights and opinions with others.

As the proud father of two teenagers, Kevin is a natural at problem-solving and thinking on his feet. He knows how to stay calm and focused under pressure, which makes him a valuable asset to our team.

With his diverse background, leadership skills, and passion for excellence, we’re thrilled to have Kevin on our team. We can’t wait to see what he’ll accomplish in the years to come.

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Cliff Dawson, Roofing Consultant

Cliff Dawson is a roofing consultant who’s been with our company since 2015. With his passion for meeting new people, Cliff has built a reputation as someone who is easy to work with and always goes the extra mile to help his clients.

One thing that sets Cliff apart is his unwavering commitment to integrity. He believes in doing what’s right, even when no one is watching. His honesty and transparency have earned him the trust and respect of his colleagues and clients alike.

Cliff also loves using his problem-solving skills to help people find solutions. As a father of six children, he’s no stranger to thinking on his feet and coming up with creative solutions to unexpected challenges.

When Cliff isn’t helping clients or spending time with his family, you can find him on his farm, which features a 0.5 km driveway. With his strong work ethic and dedication to excellence, Cliff is an invaluable member of our team, and we’re lucky to have him.

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John, Rahal, Roofing Consultant

 

John Rahal is a Roofing Consultant at our company who joined us in 2018. He’s got a big family, with 6 children and 3 grandchildren, which keeps him busy outside of work. He’s also a cat person and is the proud owner of a feline friend named Homee. When he’s not spending time with family or his cat, John likes to hit the links and boasts a golf score of 75. He’s also a fan of Florida vacations and can often be found playing ping pong or Texas hold’em poker with friends.

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Malcolm Lindsay, Roofing Consultant

Malcolm Lindsay is a Roofing Consultant who joined our team in 2023. Before coming on board, he worked in both residential and commercial construction, giving him a wealth of knowledge and experience in the industry.

Outside of work, Malcolm is a passionate musician who loves to play guitar. He’s also an avid sports fan, both when it comes to playing and watching games. Whatever the sport, you can be sure that Malcolm will be there, cheering on his favorite team.

With his strong work ethic, dedication, and diverse background, Malcolm is a great addition to our team. We’re excited to see what he’ll accomplish in the years to come.

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Colin McGroarty, Roofing Consultant

Colin McGroarty is a Roofing Consultant who joined our team in 2021. With 17 years of experience under his belt, Colin brings a wealth of knowledge and expertise to his role. He lives in Guelph with his furry family of a dog and two cats.

When Colin isn’t working hard to close deals, you can find him coaching minor hockey. He’s passionate about sharing his love of the game with the next generation of players.

One of Colin’s unique quirks is his love for radio jingles. Whether it’s the catchy tune of a local business or a national brand, he can’t get enough of those earworms.

We’re thrilled to have Colin as part of our team, and we know his dedication and experience will continue to be invaluable assets to our company.

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Emma Peterson, Roofing Consultant

 

Emma Peterson is the newest member of our team, hired in 2023 after graduating with a degree in business marketing. She’s a lover of winter sports, especially snowboarding, and once did a backflip on a board (we’re not sure if it was intentional or not). When she’s not shredding the slopes, you can find her exploring the great outdoors with her furry companion, going on long hikes and soaking up nature’s beauty. Emma is eager to put her skills to work and make her mark in the sales world, and we’re excited to see all the amazing things she’ll accomplish.

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