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What Our Customers Say About Us

Read from hundreds of 5-star Hy-Grade Steel Roofing reviews. Hear directly from our satisfied customers and discover the quality and satisfaction we bring to every project.

How to Leave a Review

We’re grateful to all our customers who leave a review on Google and you can leave one on one of those sites as well by clicking here. We also know leaving a public review is not always our customer’s preference so we’re happy to accept those through our contact form.

Leave a Review of Your Hy-Grade Experience
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We had a fantastic experience.  The delivery was earlier than we expected on the delivery date. The workers (Brendon’s crew) were punctual on all three days. They worked hard & were very professional. We had a few questions and they were all answered. Before they left they made sure all debris and material were picked up. Would and have recommended Hy-Grade to people.
Bill & Brenda
Ontario
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I want to especially thank Kevin for his installation work. He is a true gentleman with excellent work habits, organization skills and a stick to it attitude. This home has a very steep pitch and three stories high that provided a challenge for Kevin. It has been a rewarding experience meeting him and sharing some of our life experiences together.

Honorable mention should go to Steve Bakker. Steve and I became fast friends talking about all the people we jointly knew and the local places we both grew up around creating fond memories for us both. Please accept Goldie and my gratitude for an absolutely wonderful experience in providing us with a beautiful metal roofing system that we will enjoy for the rest of our lives. I am a fifth generation family inhabitant of the farm in Cumberland Ontario. The grand old farm house never looked as good as she does right now.
Robert A.
Cumberland, Ontario
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My roof looks fantastic. From the first discussion with Rick, I knew that this was a company that was going to stand behind their product. The sales person Rick, was extremely knowledgeable, friendly, answered all my questions, even took my calls answering any additional questions that I had. The installers were professional, courteous and efficient. The person who came to check the installation was also thorough and friendly. It was a great experience. All of the neighbours have commented on how great it looks. Even the ice breakers are hard to see because of the way they were put on. Very impressive.
Debbie B.
Winona, Ontario
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Made it easy to pick a date for work that worked around our schedule, sales associate Rick was very personal, other companies didn’t care to come to our house to meet, Rick made sure to come to our house, explain the product and their services and made it an easy choice. The crew that came to work on our house Cam and his partner, we’re professional,polite, answered all our questions and best of all were finished in 2 days. Great experience all the way around and for the little extra money we payed going with hy-grade it was by far worth it. I highly recommend this company.
Marcus M.
Ontario
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A great company to deal with. All staff that I had an interaction with were so helpful & professional.The roof looks amazing it makes my place look awesome, Chris and his team of installers were very professional, the site was cleaned up every night before they finished for the day. Chris always communicated with me as they proceeded with the install. I would highly recommend Hy-Grade Steel Roofing for anyone looking for a new steel roof.
Billy G.
Orangeville, ON
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Very pleased with the work that was done. That includes the look of the new roof, the crew’s work ethics, the cleaning up after the old roof removal and the overall efficiency of the operation.
Jerry S.
Dunnville, ON
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From the moment we contacted them for a quote to the moment the installation was complete Hy-Grade were nothing but professional. Working in extremely difficult conditions (very hot) the crew did an excellent job. It took them a day or so longer than they originally estimated but given the conditions I did not begrudge them the necessary breaks. They cleaned up after themselves each and every day and in the end we are very, very pleased with the job and the house looks fantastic! And surprisingly the house is much quieter in heavy rain and hail than it was previously.
Rose T.
Stratford, ON
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Hy-Grade gave me the best quote out of all of my estimates and the rep explained the whole procedure and answered all of my questions! They were right on time with the scheduled date and my new roof is awesome! I can’t hear the rain at all and it has improved the whole look of my house! I was amazed that I could get such a low financing rate of 4.9 % with them which was much lower then going with the bank! So happy that I chose Hy-Grade!
Rose T.
Stratford, ON
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From start to finish the experience was second to none. Professional, cleaned the area impeccably, great quality product with a Lifetime warranty. I highly suggest making the investment.
Liza H.
Orillia, ON
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Great company to deal with all around. Excellent product. Great installers and nice guys too!
Ackersde
London, ON
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Installer seemed very experienced and worked efficiently until completed in some less than ideal weather.
Kaya M
Orillia, ON
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My roof is beautiful & elegant. The most beautiful house in the area. The installers are experts, worked well and cleaned. Lastly, the sales representative knows very well regarding the product.
Andres F
Amerstview,ON
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We were very impressed with Linda, the sales rep. She was easy to work with, knowledgeable and professional – made it easy. The installation crew were terrific. Anyone who will install a roof in med-February is worthy of our admiration and respect. They were friendly, courteous and a pleasure to work with. Steven runs a tight ship with his crew and we were very impressed with their workmanship. We’ve had other roofing crews perform work for us, but the Hy-Grade crew was head and shoulders above them. Thank you!
Andrew & Annie A,
Meaford, ON
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Excellent job! Looks great.
Andy & Sandra B
Amherstview, ON
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Hy Grade is the most amazing company I have ever dealt with.  A true stellar for other companies to follow in means of customer service.
Shelley H
Peterborough, ON
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Thank you for the roof last year ! We love it! The crew that came out was very efficient and very professional! I highly recommend this company to anyone ! Keep up the great work !
Allan C
Smith Falls, ON
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Good group of hardworking guys. Delays in work but only due to weather conditions. Very satisfied.
Rhewton
Washago, ON
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Hy Grade installed a steel roof on our home that was constructed in 1906. It has a very complex roof line with lots of valleys and peaks.
The salesperson was very knowledgeable about their product and answered all of my concerns.

The installation team was extremely professional and meticulous about their work. The result looks spectacular.

We have had a number of rain storms with very high winds since the installation as well as two large snowfalls. No problems or leaks and snow was well contained to the roof by the snow guards.

Some websites claim the steel roof would interfere with cell phone reception and wifi. The steel roof has had no effect on either of those services or the T.V. antennas we use inside the house.

We are 100% satisfied with the product, the installation and the appearance of the new roof.
Eric D.
Waterloo, ON
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Very precise! Definitely take pride in their work. Excellent clean up. Recommend to everyone I know!
PFIG2627
Guelph, ON
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We had 6 quotes, 3 metal & 3 asphalt. Of the 6, salespeople that came and gave a quote, Hy-Grade was the best. Explained everything to a tee, he delivered what was sold. The office was a pleasure to speak with, courteous & informative. The work crew were the same, a great bunch of guys. Cared about their workmanship. We have had multiple compliments on the roof, on how great it looks. We are extremely pleased with the total output of Hy-Grade.
Jim & Debbie W
Mono, ON
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Great job, everything went according to plan. Even the weather co-operated. From Csaba in sales, to the installers, it went so smooth; just like it was explained to us. If there was something to complain about it would be that I should have done this years earlier! Thanks again for a job well done.
Merv & Norma
Welland, ON
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I was extremely pleased with the company. We did a lot of investigation including looking at other roofs by hi-grade, talking to the people at the company, and inspecting the factory to observe how the roof was engineered.

Everyone from the saleswoman , the office and the team that installed the roof was polite, courteous and more than willing to answer our questions.

We are very pleased with the workmanship and we have had many compliments on our beautiful roof.
SC Wilson
Guelph, ON
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We chose Hy-Grade for the following reasons: We wanted a permanent solution & this roof will outlast us. We wanted to patronize a Canadian company with a good history of businesses in our locality. Your pricing was competitive. We were able to view recent roof installations in our neighbourhood. Oh yes, it looks good too!
Hillary & Mel R
Napanee, ON
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Kevin Curran was excellent over the whole experience. Your crew were polite, timely & quiet. Excellent job, will definitely recommend your services.
Sharon & Sandy D
Port Hope, ON
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Good Morning Tom,
I am a new member of the Hy-Grade family, and I wanted to express to you how happy I am that I made the choice !

Rhonda was instrumental in my decision. Her knowledge and compassion about her job made my decision an easy one. Rhonda explained every answer to my questions in detail.
Also, your installation team and the roofers that came to my home, were professional and courteous. Other than my beautiful roof, you wouldn’t know they had been there.

Thank you to the Hy-Grade team for helping me over come any fears I had about making a major decision.

Thank you Rhonda for your knowledge and patience.
L.M.
Kenswick, ON
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Dear Terry, It’s very easy to see you are very skilled at what you do, and you do it with such joy! Hy-Grade is very lucky to have you on their team.
K.S.
Waterloo, ON
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On July 14th I contacted Hygrade Roofing re a repair that needed to be done.
I am sorry it has taken me so long to write this message to you. Apparently, while we were away from the property, Hygrade attended and fixed the problem. This attention to my request both promptly and professionally is very much appreciated.

I continue to recommend Hygrade Roofing to anyone interested in getting new roofing. When we purchased our roofs in 2007 we were promised lifetime guarantee and so far you have kept that promise and stood behind your product 100%.

Although an expensive undertaking back in 2007, we continue to enjoy both the aesthetics and performance of our Hygrade steel roof.

Thank You
J. & H. L.
Markdale, ON
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We would like to thank Hy-Grade Metal Roofing System for our new metal roof. We live in Wellington, Ontario, an area with frequent high, gusty winds off Lake Ontario. Although our house is only about 8 years old, we’ve consistently lost shingles at least 2 or 3 times a year since we had the house built. We are hopeful and optimistic that our new Hy-Grade metal roof will solve the problem.

Special thanks to our Hy-Grade roofing consultant Greg Letourneau, and to the installation crew of Ken, Kyler, and Ty. Our main point of contact with the Hy-Grade company, Greg spent considerable time and effort measuring up the house, answering all of our questions, and dealing with the purchase arrangements. During the installation, he made frequent visits to the job site ensuring things were proceeding to our satisfaction. The installation crew, under the direction of Ken, was terrific. It was obvious that they knew what they were doing, and that they took great pride in their work. The job site was always cleaned up, and left neat and tidy at the end of the day.

Again, thanks to the Hy-Grade Metal Roofing System company, and to their professional people. Highly recommended!!
P. & K. K.
Wellington, ON
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Thanks, Lance. All done. The job went well from my standpoint, and the neighbour is fairly confident that the changes will address their concerns. Good to meet Lee. (Easy to talk to and clearly a good, hard worker.)
G.W. (Service Request)
London, ON
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Our Cottage roofing was done in 2018, the main building in early 2018 and the garage in December. We found that the interaction with Hy-Grade office personnel, and the installer personnel was very satisfactory from start to finish. Every part of the installation was completed exactly as explained.

We were very pleased with Tim, our installer, who was pleasurable to talk to, polite and professional every step of the way. I had explained to him before he started that there were a few corners that would need special attention due to the possible build up of moisture that has the effect of delamination of the Hardy Board that was used on the exterior of our building. Upon closer inspection, after the roof was finished, it became apparent to us that Tim had shaped the steel around these possible trouble points very carefully and hopefully the delamination problem will not occur in the future.

We wish to thank all the people at Hy-Grade for a great job well done.
C. & J. W.
Kirkfield, ON
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Yahoo, my roof is finally done and it looks amazing. I just want to say that the crew that worked on my house was excellent. They had to put up with horrible weather conditions and a difficult high old house. They got here early , stayed late and were a pleasure to have around. I have included pictures , maybe you can print them up for the guys. Quinntin , Mike and David. Please give them my special regards for a job well done. Your company should be very proud of them.
E.D.
Lindsay, ON
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So pleased with every aspect of our Hy-Grade roof that we have decided to have our cottage roof replaced with a Hy-Grade Steel Roof as well. Our Installer, Tim, did an excellent job on our roof. Friends and neighbours have all commented that our roof looks excellent! Thanks to Hy-Grade for doing such an impressive job on our new steel roof, it’s everything we hoped and expected and more!
M. & S. Moore
Penetanguishene, ON
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Hi Guys: A job well done. Lee left about 20 minutes ago. Thanks so much for taking care of this repair in such an organized and timely manner.
S. Skrien
Dundas, ON
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I give highest regards to Alex & Danny, who completed our roof. They did an excellent job and were very professional. I can’t speak highly enough about them. I’m very pleased and happy.
J. Dresser
Wheatley, ON
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Great price and excellent product. Amazing installation crew… polite and cleaned every day. Very very satisfied! Roof looks AWESOME!
D. Carty & J. Speers
Ramara, ON
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The contracted crew was surprisingly efficient and extremely professional. Would not hesitate to recommend highly.
J. & A. Neal
Hockley, ON
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I am thrilled with my new roof and the installers of my roof (Tim M) who has been installing these roofs since this company’s inception for 30 yrs and his nephew (Matt). They answered all my questions and did an excellent job even on my dog house/air conditioner cover!
P. Murray
Midland, ON
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Our experience with Hy-Grade has been phenomenal. From sales to service and delivery we give Hy-Grade two thumbs up. We’re excited to continue our roof journey should any need arise and will continue to refer your way.
M. & L. Tagliabracci
New Hamburg, ON
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These guys are FANTASTIC!!!. We had a roof installed by Hygrade in 2008. Recently we had a problem (no fault of hygrade) our chimney that we never use now and was built into the roof fell down. I contacted Lance in customer service on Tuesday morning and by Wednesday afternoon the installers were at the house and repaired the roof to the point you would not even know there was ever a chimney there. We are extremely happy with the product and their service 9 years after the install. Recommend Hygrade to anyone. WAY TO GO LANCE!!!!
J. Sutherland
Owen Sound, ON
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We chose a Hy-Grade metal roofing system because of the quality of their product, their great reputation, workmanship and the warranty.
S. Rumis
Guelph, ON
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We love our new steel roof. The guys were wonderful. Had the roof done in one day. Everything was amazing. Thanks for everything.
S. Noseworthy
Cambridge, ON
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I am very impressed with the way the roof was prepared before the steel roofing was installed and the product being Canadian.
J. Recce
Milton, ON
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It is unfortunate that I have read one or two people that were not happy with their Hy-Grade roof. However, the response from Hy-Grade affirms the commitment this company has to it’s customers and we have experienced this first hand. It took us over a year to finally make the decision and during that time, I researched, compared and asked questions, visited other homes with Hy-Grade roofs and spoke with the homeowners.  Once the commitment was made, we couldn’t be happier.  This is our first winter with the new roof and with the high winds, snow and ice that 2016/2017 winter brought we were secure knowing that our shingles were not going to blow off, that the snow and ice were not going to ice dam like we had with our old roof. All the neighbours admire the high quality and it transformed the look of our home. We know for the next 50 years (or longer) the roof is something we will never have to address again. In addition, we have the assurance knowing that if we do have a problem it only takes a phone call to the office and someone will help us. I want to thank our sales representative for being so patient and answering all of our endless questions, Ted you were awesome.  The crew that showed up to our home were courteous, neat and efficient, any questions that we had they were able to answer. The office staff have always been customer service orientated and friendly, you really do get a sense that they are family. We are happy becoming part of the Hy-Grade family, and understand that as in any family if there are troubles, we trust that they will be there to support and care for us.
S. Hutchinson
Oshawa, ON
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Our experience with our hy-grade roof was great. Lots of colours to choose from which looks wonderful. Every-time I look up at my roof I m so thankful we will never have to replace another roof ever, exceptional warranty. The crew worked away and clean up the mess everyday as they would their own yards. Thanks Hy-Grade !!
B. Hamel
Chesley, ON
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Thank you. Everything was above expectations! Product fabulous and all your staff were very good to work with. John our salesman, was very thorough and answered all of our many questions. Peter and crew, WOW! The efficiency and professionalism of everyone was appreciated. Will definitely recommend Hy-Grade!
C & R Rathwell
London, ON
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The Sales Rep was very knowledgeable about the product, great follow up.
G. Sander
Orleans, ON
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Excellent Product, Great Looking, Great scheduling of work, Awesome sales rep, have and will continue to recommend Hy-Grade to anyone interested.
V. Powers
Oro-Medonte, ON
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I am very impressed with the way the roof was prepared before the steel roofing was installed and the product being Canadian.
J. Recce
Milton, ON
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We are completely satisfied with our steel roof. It looks great!
L. Hachey
Kinmount, ON

How to Leave a Review

We’re grateful to all our customers who leave a review on Google and you can leave one on one of those sites as well by clicking here. We also know leaving a public review is not always our customer’s preference so we’re happy to accept those through our contact form.

Leave a Review of Your Hy-Grade Experience

See What Our Customers Say About Us On

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Hy-Grade Reviews

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We are very proud of our new roof and very pleased with Hy-Grade.
P. Kleinjan
West Lorne, ON
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I found Hy-Grade to be an exceptional company to deal with.
B. Drummond
Owen Sound, ON
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We are extremely pleased with our decision to have the Hy-Grade metal roofing system installed on our home. We continue to receive compliments from local residents and neighbours. It looks beautiful and suits our home very well.
R. Lee
St. Catherines, ON
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The crew was beyond exceptional!
A. Mcpherson
London, ON
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All good. Love the looks of the roof. Most impressed by the friendliness and professionalism of the roofing crew. They represent your company very well
C. Chabot
Nobel, ON
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I am extremely happy with my steel roof…I am able to keep sharing your Web site!
S. Seguin
Lasalle, ON
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Thank you to the Salesman. Everything went exactly as stated in the contract and the time line was met. Thank you once again for a very professional job.
M. Young
Kitchener, ON
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We are very pleased with our Hy-Grade roof. The Installation leader and his crew were exceptional and left our yard in a clean condition.
D. Johnston
Mitchell, ON
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Installation crew was friendly and efficient, and property was cleaned up quickly. It was nice to see a follow up visit by the Quality Control person.
F. Kelly
London, ON
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We had a great sales representative who was very accommodating and knowledgeable.
K. Dawdy
Cambridge, ON
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Just a short note to comment on the new Hy-Grade metal roof that was installed at our cottage in Severn Bridge – We are very happy with the look and the workmanship, thanks for a job well done.
J. Vanstone
Mississauga, ON
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When it was time to change our roof we went to work and researched on many roofing company. We finally opted for Hy-Grade Steel roofing and we are so happy we did. From the sales representative , to the contractors who did the work we have nothing but good words to say. Our questions were answered with courtesy and professionalism. Within days of receiving the materials our roof was done and the contractors cleaned everything before leaving. Our house is not only protected for life but it also became the talk of the neighborhood..
A. Plastre
Barrie, ON
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The quality of the materials used, the workmanship, and the choice of colours available were totally to our satisfaction.
M. Mazan
Chatham, ON
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I was very happy with my decision to choose a Hy-Grade Steel Roof. Not only does it look great, but I love the peace of mind that I will never need a new roof again!
T. Japp
Brigden, ON
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From the time we met your Sales Representative we have had nothing but a great experience with your company and would have no problems recommending you to others at any time!
C. Anderson
Mississauga, ON
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We have had lots of compliments about the roof. A neighbour is also putting a Hy-Grade system on.
J. Vedora
Fonthill, ON
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We are very pleased with the professionalism of the install crew, the product and the overall appearance of our new roof. Thank you.
D. Nolan
Acton, ON
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I chose Hy-Grade Steel Roofing due to its reputation. However, I was totally sold on the company and the product within moments of meeting with my roofing consultant Jennifer. It was obvious to me that she was confident about her company’s ability to provide, install and warranty an excellent product. All my questions were answered. Excellent rapport-building and listening skills. An exceptional sales consultant. The installation crew surpassed all my expectations. I received many compliments and feedback from neighbours…. “excellent workmanship, dedicated, hardworking, meticulous, skillful, and genuinely polite”. The crew created a piece of art. The finished project is a sign post in itself – Hy-Grade is a leader in the industry. I contacted quality control/estimator regarding a concern I had with a small part of the roof which came to light during a rainstorm. A trades person came out the next day and fixed the issue. That is great customer service! Plus I never felt like I was a bother. I felt totally valued as a customer. Thank you to everyone who made my largest home renovation expenditure so worthwhile.
M. Dunsford
Cambridge, ON
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Locations

Head Office

  • 2 Airpark Place
    Guelph, Ontario N1L 1B2
  • Monday – Thursday
    7:00 am – 4:00 pm
    Friday
    7:00 am – 1:30 pm

Showroom

  • 2626 Ego Sideroad
    Orillia, Ontario L3V 6H3
  • Monday and Friday
    10:00 am – 4:00 pm
    Saturday
    9:00 am – 12:00 pm

Contact Us

  • (519) 836-8170
  • 1 (855) 494-7233 (toll free)
  • (519) 837-2228 (Fax)
  • sales@hygraderoofing.com
  • Facebook
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  • Instagram

Useful Links

  • About Us
  • Careers
  • Warranty
  • Contact Us

Roof Visualizer

See what your home would look like with a new Hy-Grade Steel Roof.

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© 2023 Hy-Grade Steel Roofing. All Rights Reserved.

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Steve Bakker, Roofing Consultant

Steve Bakker is a Roofing Consultant who’s been with our company since 2008. Outside of work, Steve is a family man who also runs his own dairy farm. Despite his busy schedule, he always makes time for his favorite hockey team, the Ottawa Senators.

What sets Steve apart is his down-to-earth personality and easy-going nature. He’s the type of guy who you can strike up a conversation with and immediately feel comfortable around. When Steve is in charge of a project, you know it will be done with diligence and care, because that’s just the kind of person he is. We’re lucky to have Steve on our team, and we look forward to working with him for many years to come.

“Honorable mention should go to Steve Bakker. Steve and I became fast friends talking about all the people we jointly knew and the local places we both grew up around creating fond memories for us both. Please accept our gratitude for an absolutely wonderful experience in providing us with a beautiful metal roofing system that we will enjoy for the rest of our lives.” Robert A., Cumberland, ON

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John, Rahal, Roofing Consultant

John Rahal is a Roofing Consultant at our company who joined us in 2018. He’s got a big family, with 6 children and 3 grandchildren, which keeps him busy outside of work. He’s also a cat person and is the proud owner of a feline friend named Homee. When he’s not spending time with family or his cat, John likes to hit the links and boasts a golf score of 75. He’s also a fan of Florida vacations and can often be found playing ping pong or Texas hold’em poker with friends.

“Excellent Product, Great Looking, Great scheduling of work, Awesome sales rep, have and will continue to recommend Hy-Grade to anyone interested.” – V. Powers, Oro-Medonte, ON

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Colin McGroarty, Roofing Consultant

 

Colin McGroarty is a Roofing Consultant who joined our team in 2021. With 17 years of experience under his belt, Colin brings a wealth of knowledge and expertise to his role. He lives in Guelph with his furry family of a dog and two cats.

When Colin isn’t working hard to close deals, you can find him coaching minor hockey. He’s passionate about sharing his love of the game with the next generation of players.

One of Colin’s unique quirks is his love for radio jingles. Whether it’s the catchy tune of a local business or a national brand, he can’t get enough of those earworms.

We’re thrilled to have Colin as part of our team, and we know his dedication and experience will continue to be invaluable assets to our company.

“Hy-Grade gave me the best quote out of all of my estimates and the rep explained the whole procedure and answered all of my questions! They were right on time with the scheduled date and my new roof is awesome! So happy that I chose Hy-Grade!” – Rose T., Stratford

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Linda McCleery, Roofing Consultant

 

Say hello to Linda McCleery, our Roofing Consultant and resident firecracker. Linda’s been a major part of the Hy-Grade team since 2003. With her magnetic personality, Linda loves nothing more than meeting new people and adding them to her long list of amazing customers – and trust us, that list is impressive! She’s our top sales rep for a reason – her energy is contagious and her dedication is unmatched. When she’s not out closing deals, Linda can be found living her best life in Bruce County, where she’s an active member of the community and loves attending Church. With her unstoppable spirit and endless charm, Linda is a true gem and we’re lucky to have her on our team.

“We were very impressed with Linda, the sales rep. She was easy to work with, knowledgeable and professional – made it easy. Thank you!” – Andrew & Annie A, Meaford, ON

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Cliff Dawson, Roofing Consultant

 

Cliff Dawson is a Roofing Consultant who’s been with our company since 2015. With his passion for meeting new people, Cliff has built a reputation as someone who is easy to work with and always goes the extra mile to help his clients.

One thing that sets Cliff apart is his unwavering commitment to integrity. He believes in doing what’s right, even when no one is watching. His honesty and transparency have earned him the trust and respect of his colleagues and clients alike. A man with strong values and devotion, Cliff was recently ordained as a Deacon of his Church’s diocese.

Cliff also loves using his problem-solving skills to help people find solutions. As a father of six children, he’s no stranger to thinking on his feet and coming up with creative solutions to unexpected challenges.

When Cliff isn’t helping clients or spending time with his family, you can find him on his farm, which features a 0.5 km driveway. With his strong work ethic and dedication to excellence, Cliff is an invaluable member of our team, and we’re lucky to have him.

Rhonda Chuhran, Roofing Consultant

 

Meet Rhonda Chuhran, our Roofing Consultant with more energy than a room full of seven-year-olds. With seven kids and eight grandkids, Rhonda’s got youth on her side and a personality to match. She’s a true firecracker, with a contagious energy that can turn any sales meeting into a party.

When she’s not out closing deals and making new connections, Rhonda loves spending time with her family and volunteer work. Her Church is a huge part of her life as is hosting get togethers with her many lifelong friends. Her youthful spirit is an inspiration to us all, and we’re lucky to have her on our team.

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J.P. Woodburn, Roofing Consultant

 

JP Woodburn is a Roofing Consultant who joined our team in 2023. With over 30 years of experience in residential construction, JP is an expert in the field. He started as a house framer and worked his way up to site supervisor, specializing in renovations.

As a native landowner, JP has a deep appreciation for the outdoors and loves to spend his free time fishing, hunting, and exploring nature. He’s also a huge sports fan, following his favorite teams religiously and even playing in local leagues when he has the chance.

JP’s vast knowledge of residential construction and his passion for the outdoors make him a valuable member of our team. We’re thrilled to have him on board and excited to see what he’ll achieve in his role as a Roofing Consultant.

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Kevin Culhane, Sales Manager

 

Kevin Culhane is a Sales Manager who joined our team as a Roofing Consultant in early 2023. Before joining our team, Kevin worked in the banking industry, and he also served as an executive director of a not-for-profit organization. Over the past decade, Kevin has been an active member of several boards of directors.

In his free time, Kevin is a sports lover who enjoys watching games, even more than playing these days. He’s always up for a conversation about the latest game, and he loves to share his insights and opinions with others.

As the proud father of two teenagers, Kevin is a natural at problem-solving and thinking on his feet. He knows how to stay calm and focused under pressure, which makes him a valuable asset to our team.

With his diverse background, leadership skills, and passion for excellence, we’re thrilled to have Kevin on our team. We can’t wait to see what he’ll accomplish in the years to come.

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Paul Wolffe, Maintenance

Let’s meet Paul Wolffe, our go-to guy for maintenance here at Hy-Grade! Paul joined our team back in 2016 and brings a wealth of experience as a licensed millwright since the 1990s. When it comes to fixing things, Paul is the man with a plan! Born and raised in the vibrant city of Kitchener, Ontario, Paul has always been a proud local. He knows the ins and outs of the area like the back of his hand and loves being part of the community. You’ll often find him sharing stories and recommendations about the best spots in town.

Now, let’s talk about Paul’s motto: “Equine and canine reign supreme! The rest can serve mankind.” That’s right, Paul has a deep appreciation for our four-legged friends. Whether it’s horses or dogs, he believes they bring so much joy and loyalty to our lives. You can always count on Paul to share interesting facts and anecdotes about our furry companions.

And here’s a fun fact about Paul – he’s had his iconic handlebar mustache since he was just 15 years old! It’s become his signature look and a conversation starter wherever he goes. It’s a testament to his timeless style and dedication to keeping traditions alive.

Paul’s expertise, love for animals, and distinctive mustache make him a valued member of our team. We’re lucky to have him on board, ready to tackle any maintenance challenge that comes our way!

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James Heaslip, Service Technician

TBD

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Katarina Borrias-Spitzig, Office Assistant

Meet Katarina Borrias-Spitzig, the lively and passionate Office Assistant at Hy-Grade! Hired in 2020, she’s quickly become a valued member of the team, working in both Marketing and Accounting departments. Did you know that Katarina is working towards her Bachelor of Accounting at Brock University, and is set to graduate in 2023? She’s a talented and driven individual, that’s for sure!

Katarina is a true local, having lived in Cambridge her entire life. When she’s not busy with her studies or working hard at Hy-Grade, you can find her exploring the great outdoors with her two adorable puppies. And if you’re lucky, she might even show you a picture of her hedgehog named Snuffles! Katarina is also recently engaged to her high school sweetheart, which has been keeping her quite busy with wedding planning.

With her friendly personality and can-do attitude, Katarina is always ready to lend a helping hand and brighten up your day.

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Tanya Lea, Digital Marketing Manager

Meet Tanya Lea, the newest addition to Hy-Grade’s team as a Digital Marketing Manager! Tanya has had an impressive 25-year career in marketing and customer service. She’s always had a passion for understanding customers’ needs and using creative ways to meet them.

But that’s not all – Tanya is a die-hard NFL addict! She’s on a mission to attend games of all 32 teams in her lifetime, and so far, she’s been to 18 stadiums. Tanya can’t get enough of the excitement of game day!

When she’s not busy watching football or working, Tanya’s fostering dogs and helping to train them before they find their forever homes. It’s her way of giving back to her furry friends, and she finds it incredibly rewarding. Tanya has always loved animals and even has two pet rabbits at home. And yes, her rabbits like dogs!

We’re thrilled to have Tanya as part of the Hy-Grade family and can’t wait to see what she’ll bring to the team!

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Carin Brown, Administrative Assistant

Meet Carin Brown, the administrative assistant with a passion for hiking and roofing! Hired in 2022, Carin brings her years of experience in the financial sector to Hy-Grade, where she now manages administrative tasks with ease. When she’s not busy at work, you can find Carin exploring the surrounding trails with her dog and cat in tow. With two adult children and eight grandkids, Carin’s got plenty of love to go around and she enjoys spending time with her family whenever she can.

Now, let’s talk about Carin’s interesting hobby. You might be surprised to learn that she enjoys looking at roofs on homes! That’s right, Carin has a keen eye for roofing and loves to admire the craftsmanship and style of different rooftops. Who knew that such an everyday thing could be so fascinating? Maybe she’s onto something, and we should all take a closer look at the roofs above our heads. All we know is that Carin’s passion for roofing is as strong as her love for her morning cup of coffee.

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Jennifer Parry, Accounting Assistant

Jennifer Parry has been a valued member of our team since 2012, serving as an Accounting Assistant. Known for her kind-hearted and empathic nature, Jennifer is a soft-spoken but passionate individual who always goes the extra mile for her colleagues.

When she’s not busy crunching numbers, Jennifer’s obsession with penguins takes over. She loves everything about them, from their adorable waddles to their cute little tuxedo-like feathers. In fact, she’s been known to keep a small penguin figurine on her desk for inspiration.In addition to her love for penguins, Jennifer has a fondness for all things Coca Cola. She collects everything from vintage bottles to limited edition cans, and her desk is adorned with various Coca Cola-themed trinkets.

Jennifer’s unique combination of a big heart, a passion for penguins, and a love for Coca Cola makes her an invaluable member of our team. We’re lucky to have her on board as an Accounting Assistant and look forward to her continued contributions to our company.

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Ryan Anderson, Delivery Driver

Ryan Anderson is more than just a delivery driver at Hy-Grade. He’s a talented musician who loves to play guitar whenever he has a chance. Ryan is also a devoted family man and has a wife and one child that he adores.

Before working at Hy-Grade, Ryan spent some time working in a tattoo shop, where he even tattooed himself. He’s an artist at heart and is always looking for new ways to express his creativity. One of his current projects is teaching himself about the benefits of artificial intelligence and how it can be used to enhance his art.

Ryan’s outgoing and lively personality is contagious, and he never fails to bring energy and excitement to any room he enters. It’s no wonder that he’s such a popular member of the Hy-Grade team!

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Lukas Ramsdale, Service Manager

Lukas Ramsdale is the man in charge when it comes to service at Hy-Grade Steel Roofing. As the Service Manager, he’s the go-to guy for any issues or concerns with your roof. When he’s not hard at work, he’s enjoying his newlywed bliss with his wife and their newborn son. And yes, he’s not getting much sleep these days due to the little one, but he’s still giving his all at work.

When he does have some free time, Lukas loves to golf. He’s always up for a round, rain or shine. He’s also quite the sandwich-making connoisseur, which means he knows how to stack his bread just right. But don’t ask him the colours of the cold cuts – he’s colourblind, and he’ll be the first to admit that he sometimes gets them mixed up. Nevertheless, he doesn’t let that slow him down as Sandwich King and being the best Service Manager he can be.

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Ryan Ware, Chief Executive Officer

Meet the man who’s been with Hy-Grade since forever: Ryan Ware. As the Chief Executive Officer, he’s come a long way since his days of sweeping the floors and making coffee. Being the son of the owner has given Ryan a unique perspective on the company, and he’s dedicated to maintaining its reputation for quality and excellence.

When Ryan’s not running the show, you’ll find him spending time with his family. He’s got a lovely wife and two adorable kids who keep him on his toes. Ryan’s a big fan of the great outdoors, and he loves nothing more than exploring the waterways of Ontario on a canoe trip with his family. In fact, they make it an annual tradition to spend Thanksgiving in Algonquin Park, enjoying the fall colours and the crisp autumn air.

Ryan’s always been a hands-on kind of guy, and that hasn’t changed now that he’s at the top of the ladder. He’s proud to have worked every job at Hy-Grade, from sales to installation, and he’s not afraid to get his hands dirty when needed. So whether you’re a long-time customer or a new face, rest assured that Ryan and the entire Hy-Grade team are committed to providing you with the best service and products around.

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Kwaku Sarpong, Service Technician

Meet Kwaku Sarpong, our Service Technician and resident Wednesday-born chief! Nicknamed “young chief,” Kwaku brings a lighthearted and jovial attitude to the job. He loves to joke around, so don’t be surprised if you hear some playful banter during his visit.

While he may have a playful side, Kwaku is also a skilled and dedicated Service Technician. He joined the Hy-Grade Steel Roofing team in 2022, and since then, he has been an integral part of ensuring our customers receive the highest quality service. Kwaku is always ready to go above and beyond for our clients and is committed to ensuring their satisfaction.

Outside of work, Kwaku enjoys spending time with his family and friends. As a self-proclaimed flat-earther (yes, they still exist!), he has some interesting theories about the world around us, but he always keeps an open mind and is eager to learn from others. Whether he’s at work or play, Kwaku is always ready to take on a new challenge with a smile on his face and a positive attitude.

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Scott Millar, Delivery Driver

Scott Millar has been delivering our steel roofing with precision since 2008. When he’s not on the road, he’s probably coaching one of his kids’ sports teams. As a proud father of three, Scott is always on the go. His dedication to his children doesn’t stop on the field or in the carpool lane.

Scott loves nothing more than being at home, hanging out with his family, and cheering on his beloved Leafs. After years of disappointment, he was over the moon when they finally made it through the first round of playoffs. It’s the little things, right? When Scott’s not delivering steel roofing or coaching his kids, you can probably find him at home grilling up something delicious for his family. He takes his food seriously and enjoys trying out new recipes in the kitchen.

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Bryan Sibbilin, Roofing Trainer

Meet Bryan, our in-house trainer who is passionate about two things: roofing and pizza! He’s been with us since 2008 when he started as an installer and has since become our go-to guy for training our new installers since 2019.

When he’s not teaching others the tricks of the trade, Bryan can be found spoiling his French Bulldog – his fur baby and the apple of his eye. He loves taking his pup on long walks and giving him all the attention he can handle. When it comes to sports, Bryan is a die-hard fan of the Dallas Cowboys. He’s been cheering them on since he was a kid and still gets just as excited about the games as he did back then.

And finally, the thing that gets Bryan through the day? Pizza. He could eat it for breakfast, lunch, and dinner if he could! So if you’re looking to bribe him, now you know how. Just make sure it’s the good stuff – none of that frozen grocery store pizza will do!

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Matt Snider, Project Coordinator

Meet Matt Snider, one of our star employees who has been with us since 2018. Matt brings 20 years of experience in the roofing industry to his role as Project Coordinator, and has worked on all types of roofs from flat to steel.

When he’s not working, Matt enjoys spending time with his family – he’s a proud husband to Sarah and a dad to two beautiful children, Evan and Hailey. Interestingly, Matt and all of his siblings were born on the first of the month, adding a fun twist to their birthdays! Matt’s also got some pretty awesome lifelong friendships going on! He’s still tight with four buddies from his kindergarten days, and they’ve got some epic stories to share. Matt’s strong relationships with both family and friends reflect his loyalty and commitment, qualities that make him an asset to our team.

We’re fortunate to have Matt on board as a Project Coordinator, and look forward to his continued success and contributions to our company.

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Guy Letellier, Sales Coordinator

Guy Letellier joined our team in 2022 as a Sales Coordinator, bringing with him a never-give-up attitude reflected in his long sales career.

When Guy isn’t at work, he loves to indulge his passion for fast cars. In fact, he’s been known to spend weekends tinkering with engines and attending car shows. But Guy’s interests don’t stop there – he’s also an accomplished drag performer who once (accidentally) won an impromptu drag dress-up competition and earned the nickname “Lucky Legs”.

Guy’s combination of dedication to family, a can-do attitude, and a fun-loving spirit makes him an excellent addition to our team. We’re proud to have him on board as a Sales Coordinator and excited to see what he’ll achieve in the future.

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Tom Ware, Owner and President

Tom Ware is the Owner and President of our company, which he started in 1988. He began his journey as a franchisee and later bought the company outright, dedicating himself to improving the entire roofing system.

Before entering the roofing industry, Tom spent 15 years as a butcher, honing his work ethic and attention to detail. He brings that same level of dedication and focus to his role as the founder of our company.

Outside of work, Tom is an avid outdoorsman and loves to spend his time canoeing, hiking, biking, and camping. His love for nature is reflected in his commitment to sustainable roofing practices and environmentally friendly solutions.

Thanks to Tom’s vision, our company has grown to become a leader in the roofing industry. We’re proud to continue his legacy of excellence and innovation, and we’re grateful for the values he instilled in us from the very beginning.

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Ted Glauser, Roofing Consultant

Say hello to Ted Glauser, our expert Roofing Consultant and self-proclaimed foodie. Ted joined our team in 2022, bringing with him years of experience helping eco-minded farmers produce quality nutrient-rich food. And get this – he grew up on a dairy farm himself! When he’s not up on a roof, Ted can be found in the kitchen whipping up a delicious meal (although he’ll be the first to tell you he loves to eat more than he loves to cook). He’s also a family man at heart and loves spending time with his wife, kids, and grandkids. Ted, we’re lucky to have you on our team!

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Glenn Cross, Sales Manager

Meet Glenn Cross, our Sales Manager since 2014. Glenn has been in the selling game for a long time, having owned his own bike shop when he was just 25 years old. He’s also a devoted family man, married with two awesome sons who probably get their love for hot rods and music from their dad.

Speaking of hot, Glenn is a self-proclaimed foodie who’s always on the hunt for the next big thing in the culinary world. He also enjoys long walks on the beach, but we won’t hold it against him that we’re not exactly near the coast. When he’s not out and about, you can find Glenn in his happy place – his wood shop, where he crafts beautiful pieces with precision and care. Glenn is a man who likes things in order, and chaos is definitely not his cup of tea.

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Wayne Shusta, Chief Operating Officer

Allow me to introduce you to the legend of our company, Chief Operating Officer, Wayne Shutsa. Wayne’s been with us since the dawn of time – okay, since 1993 – and rumor has it, he was so committed to his job that he actually came with the building! With over 40 years of marriage, Wayne’s seen it all, but still manages to be a family man at heart with three grandkids that he loves more than anything.

Although he’s not the most experienced globetrotter, Wayne can brag about one thing – his honeymoon in the Bahamas, which he still reminisces about like it was yesterday. With his charming personality and unwavering commitment to our company, Wayne is truly a gem in our organization. We’re so lucky to have him, even if we’re not entirely sure how he got here in the first place.

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Malcolm Lindsay, Roofing Consultant

Malcolm Lindsay is a Roofing Consultant who joined our team in 2023. Before coming on board, he worked in both residential and commercial construction, giving him a wealth of knowledge and experience in the industry.

Outside of work, Malcolm is a passionate musician who loves to play guitar. He’s also an avid sports fan, both when it comes to playing and watching games. Whatever the sport, you can be sure that Malcolm will be there, cheering on his favorite team.

With his strong work ethic, dedication, and diverse background, Malcolm is a great addition to our team. We’re excited to see what he’ll accomplish in the years to come.

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Emma Peterson, Roofing Consultant

 

Emma Peterson is the newest member of our team, hired in 2023 after graduating with a degree in business marketing. She’s a lover of winter sports, especially snowboarding, and once did a backflip on a board (we’re not sure if it was intentional or not). When she’s not shredding the slopes, you can find her exploring the great outdoors with her furry companion, going on long hikes and soaking up nature’s beauty. Emma is eager to put her skills to work and make her mark in the sales world, and we’re excited to see all the amazing things she’ll accomplish.

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