Let us know how we did!

Submit a Review Here

Ward & Shirley

Burlington/ Delta, ON

(Letter Received in Mail)

“Dear Hy-Grade Team, Just wanted to thank you for your kind letter. We do not have any technical equipment so cannot reach you that way. We do, however, want you to know that we, and many admirers, are very pleased with the roofs at our cottage. And we are happy to promote your company to anyone.”


Durham, ON

“All seems to be finished…apart from your guys collecting the remaining lumber. I had to go out this morning and left 2 of your guys working – Ryan and Jason. So I did not have the chance to Thank any of them! Please offer my appreciation to the whole team.

It is all looking good up there….I am so pleased, and particularly about choosing the Hunter Green! It really sets my home off. You were right when you said the ‘first choice’ is usually the right one. No doubt about that! I (almost) knew from the moment you gave me the small sample square piece back in May….

Please thank your team…and particularly when on the first day I offered my camera and asked one of your guys to photograph for me ‘all the bad stuff going on up there’ before they started working (I’m keeping a journal of all the things I get done here since the house was built – like before and after pics). I have added things since and recorded those too. I really appreciate the before and after pics for me.

Thanks also to you Linda for bringing this forward best you could considering the extreme weather we had for most of this summer and into the Fall.

Thanks again, come and see it sometime – smile!”


Selkirk, ON

“Had decided years ago we would go with a steel roof when we were ready. (We did a complete re-roof, including trusses) We were very pleased with Phil & Ethan. We really appreciated the extra time Phil put in when Ethan got hurt (hope he is okay now!) One of our neighbours has a Hy-Grade Roof that is over 20 years old & still looks great. It’s her seasonal cottage, but she also had your roofing system put on her year round residence in the city and highly recommended your company. Found out while our roof was being installed that another neighbour had your roof installed on her year round residence as well, high marks from her as well. All told, very pleased with the look of our new roof & hoping it performs as good as it looks – this winter will give us a better idea of how well its doing its job. As of today, we are happy to be used as a reference that can be contacted if anyone wants to speak to someone who has purchased your roofing system. Thank you again for a job well done!”


Mono, ON

“My House at 191 North Water St West in Mount Forest, ON is a rental unit. With my new Hy-Grade roof installed and the amazing way it now looks, I now realize it is a very low cost way to increase the value of any house or home. May I thank you all for everything.”


Stratford, ON

“Just wanted to get back to you to let you know that the work you completed last Fall appears to have been successful. I have monitored the roof this season and have now concluded the bats are out of the cathedral attic and no longer gaining access. I have even used an IR motion-activated camera to confirm no entry/exit from the roof.

So obviously there is no need to do the work on the other gable and I can now confidently complete a positive review on my HyGrade roof!  Thank you for the ‘above and beyond’ efforts made by HyGrade to help get these concerns fully addressed to the point that I can now fully enjoy my new HyGrade roof.”


Markdale, ON

“I wanted to write and tell you how impressed I was with Brent (Hy-Grade Senior Service Technician). He was efficient, knowledgeable and very helpful.  Brent quickly assessed the problem, repaired it as best he could and made recommendations to correct the problem. Thank you again for your quick response to my request.”

Sean & Michelle

Penetanguishene, ON

“So pleased with every aspect of our Hy-Grade roof that we have decided to have our cottage roof replaced with a Hy-Grade Steel Roof as well. Our Installer, Tim, did an excellent job on our roof. Friends and neighbours have all commented that our roof looks excellent! Thanks to Hy-Grade for doing such an impressive job on our new steel roof, it’s everything we hoped and expected and more!”


Dundas, ON

“Hi Guys: A job well done. Lee (Hy-Grade Service Technician) left about 20 minutes ago. Thanks so much for taking care of this repair in such an organized and timely manner.”


Wheatley, ON

“I give highest regards to Alex & Danny, who completed our roof. They did an excellent job and were very professional. I can’t speak highly enough about them. I’m very pleased and happy.”


Ramara, ON

“Great price and excellent product. Amazing installation crew… polite and cleaned every day. Very very satisfied! Roof looks AWESOME!”

Jeff & Angela

Hockley, ON

“The contracted crew was surprisingly efficient and extremely professional. Would not hesitate to recommend highly.”


Midland, Ontario

“I am thrilled with my new roof and the installers of my roof (Tim M) who has been installing these roofs since this company’s inception for 30 yrs and his nephew (Matt). They answered all my questions and did an excellent job even on my dog house/air conditioner cover!”

Mike & Lidia

New Hamburg, Ontario

“Our experience with Hy-Grade has been phenomenal. From sales to service and delivery we give Hy-Grade two thumbs up. We’re excited to continue our roof journey should any need arise and will continue to refer your way.”

Owen Sound, Ontario

“These guys are FANTASTIC!!!. We had a roof installed by Hygrade in 2008. Recently we had a problem (no fault of hygrade) our chimney that we never use now and was built into the roof fell down. I contacted Lance in customer service on Tuesday morning and by Wednesday afternoon the installers were at the house and repaired the roof to the point you would not even know there was ever a chimney there. We are extremely happy with the product and their service 9 years after the install. Recommend Hygrade to anyone. WAY TO GO LANCE!!!!”

S. Rumis
Guelph, Ontario

“We chose a Hy-Grade metal roofing system because of the quality of their product, their great reputation, workmanship and the warranty.”

S. Noseworthy
Cambridge, Ontario

“We love our new steel roof. The guys were wonderful. Had the roof done in one day. Everything was amazing. Thanks for everything.”

J. Recce
Milton, Ontario

“I am very impressed with the way the roof was prepared before the steel roofing was installed and the product being Canadian.”

S. Hutchinson
Oshawa, Ontario

“It is unfortunate that I have read one or two people that were not happy with their Hy-Grade roof. However, the response from Hy-Grade affirms the commitment this company has to it’s customers and we have experienced this first hand. It took us over a year to finally make the decision and during that time, I researched, compared and asked questions, visited other homes with Hy-Grade roofs and spoke with the homeowners.  Once the commitment was made, we couldn’t be happier.  This is our first winter with the new roof and with the high winds, snow and ice that 2016/2017 winter brought we were secure knowing that our shingles were not going to blow off, that the snow and ice were not going to ice dam like we had with our old roof. All the neighbours admire the high quality and it transformed the look of our home. We know for the next 50 years (or longer) the roof is something we will never have to address again. In addition, we have the assurance knowing that if we do have a problem it only takes a phone call to the office and someone will help us. I want to thank our sales representative for being so patient and answering all of our endless questions, Ted you were awesome.  The crew that showed up to our home were courteous, neat and efficient, any questions that we had they were able to answer. The office staff have always been customer service orientated and friendly, you really do get a sense that they are family. We are happy becoming part of the Hy-Grade family, and understand that as in any family if there are troubles, we trust that they will be there to support and care for us.”

B. Hamel
Chesley, Ontario

“Our experience with our hy-grade roof was great. Lots of colours to choose from which looks wonderful. Every-time I look up at my roof I m so thankful we will never have to replace another roof ever, exceptional warranty. The crew worked away and clean up the mess everyday as they would their own yards. Thanks Hy-Grade !!”

C & R, Rathwell
London, Ontario

“Thank you. Everything was above expectations! Product fabulous and all your staff were very good to work with. John our salesman, was very thorough and answered all of our many questions. Peter and crew, WOW! The efficiency and professionalism of everyone was appreciated. Will definitely recommend Hy-Grade!”

G. Sander
Orleans, Ontario

“The Sales Rep was very knowledgeable about the product, great follow up.”

V. Powers
Oro-Medonte, Ontario

“Excellent Product, Great Looking, Great scheduling of work, Awesome sales rep, have and will continue to recommend Hy-Grade to anyone interested.”

J. Recce
Milton, Ontario

“I am very impressed with the way the roof was prepared before the steel roofing was installed and the product being Canadian.”

L. Hachey
Kinmount, Ontario

“We are completely satisfied with our steel roof. It looks great!”

P. Kleinjan
West Lorne, Ontario

“We are very proud of our new roof and very pleased with Hy-Grade.”

B. Drummond
Owen Sound, Ontario

“I found Hy-Grade to be an exceptional company to deal with.”

R. Lee
St. Catharines, Ontario

“We are extremely pleased with our decision to have the Hy-Grade metal roofing system installed on our home. We continue to receive compliments from local residents and neighbours. It looks beautiful and suits our home very well.”

A. McPherson
London, Ontario

“The crew was beyond exceptional!”

C. Chabot
Nobel, Ontario

“All good. Love the looks of the roof. Most impressed by the friendliness and professionalism of the roofing crew. They represent your company very well”

S. Seguin
LaSalle, Ontario

“I am extremely happy with my steel roof…I am able to keep sharing your Web site!”

M. Young
Kitchener, Ontario

“Thank you to the Salesman. Everything went exactly as stated in the contract and the time line was met. Thank you once again for a very professional job.”

D. Johnston
Mitchell, Ontario

“We are very pleased with our Hy-Grade roof. The Installation leader and his crew were exceptional and left our yard in a clean condition.”

F. Kelly
London, Ontario

“Installation crew was friendly and efficient, and property was cleaned up quickly. It was nice to see a follow up visit by the Quality Control person.”

K. Dawdy
Cambridge, Ontario

“We had a great sales representative who was very accommodating and knowledgeable.”

J. Vanstone
Mississauga Ontario

“Just a short note to comment on the new Hy-Grade metal roof that was installed at our cottage in Severn Bridge – We are very happy with the look and the workmanship, thanks for a job well done.”

A. Plastre
Barrie, Ontario

“When it was time to change our roof we went to work and researched on many roofing company. We finally opted for Hy-Grade Steel roofing and we are so happy we did. From the sales representative , to the contractors who did the work we have nothing but good words to say. Our questions were answered with courtesy and professionalism. Within days of receiving the materials our roof was done and the contractors cleaned everything before leaving. Our house is not only protected for life but it also became the talk of the neighborhood..”

M. Mazan
Chatham, Ontario

“The quality of the materials used, the workmanship, and the choice of colours available were totally to our satisfaction.”

T. Japp
Brigden, Ontario

“I was very happy with my decision to choose a Hy-Grade Steel Roof. Not only does it look great, but I love the peace of mind that I will never need a new roof again! ”

C. Anderson
Mississauga, Ontario

“From the time we met your Sales Representative we have had nothing but a great experience with your company and would have no problems recommending you to others at any time!”

J. Vedora
Fonthill, Ontario

“We have had lots of compliments about the roof. A neighbour is also putting a Hy-Grade system on.”

D. Nolan
Acton, Ontario

“We are very pleased with the professionalism of the install crew, the product and the overall appearance of our new roof. Thank you.”

M. Dunsford
Cambridge, Ontario

“I chose Hy-Grade Steel Roofing due to its reputation. However, I was totally sold on the company and the product within moments of meeting with my roofing consultant Jennifer. It was obvious to me that she was confident about her company’s ability to provide, install and warranty an excellent product. All my questions were answered. Excellent rapport-building and listening skills. An exceptional sales consultant. The installation crew surpassed all my expectations. I received many compliments and feedback from neighbours…. “excellent workmanship, dedicated, hardworking, meticulous, skillful, and genuinely polite”. The crew created a piece of art. The finished project is a sign post in itself – Hy-Grade is a leader in the industry. I contacted quality control/estimator regarding a concern I had with a small part of the roof which came to light during a rainstorm. A trades person came out the next day and fixed the issue. That is great customer service! Plus I never felt like I was a bother. I felt totally valued as a customer. Thank you to everyone who made my largest home renovation expenditure so worthwhile.”

View Our Reviews on HomeStars